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Dutch Speaking Customer Service/Claims Advisor - Bristol

REF: VAC-04900
 

Job Description

Dutch Customer Service Advisor - £17,466

A well-established insurance company based in the heart of Bristol are currently recruiting for an experienced Customer Service Advisor to join their growing team. The office is in a central location with easy access to public transport links.
The successful candidate will be responsible for handling customer queries/claims and ensuring an excellent standard of service. To be successful for this position, you will need to be fluent in Dutch to business level.

 

Key responsibilities:
  • Answer customer calls and respond to emails
  • Investigate claims and verify insurance details
  • Arrange for repair/replacement of equipment 
  • Administration duties
  • Translate documents
  • Resolve customer complaints
 

The successful candidate will ideally have:
  • Experience in a similar customer service or claims role
  • An excellent telephone manner
  • Computer literate
  • Ability to speak and write in English and Dutch fluently
  • Excellent attention to detail
 

Benefits include:
  • Work/life balance – Weekends and evenings off
  • The opportunity to join a successful, expanding team
  • Full product training provided
  • Central location