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German Speaking Customer Advisor - Gaming

REF: VAC-05095
Circa £25k depending on shifts and experience
 

Job Description


A popular gaming company are recruiting for a German speaking Customer Service Advisor to join their team. The company offers excellent training and a rewarding environment with fantastic opportunities for progression. They can also provide a relocation package for non-UK residents. 

German speaking Customer Service responsibilities:
  • Handle customer calls ensuring a polite, professional telephone manner
  • Assist with various account queries including, payments, login, verification and betting queries
  • Ensure an excellent standard of customer service
  • Respond to customers via Email and Live Chat


Requirements:
  • Fluent to Native level in German (written and spoken)
  • Experience in a customer service role
  • Excellent telephone manner
  • An interest in gaming/sports would be advantageous
  • Able to work 5 out of 7 days, various shifts between 7am and midnight (40 hours per week)


Benefits:
  • Relocation package for residents based outside of the UK 
  • Full training provided
  • Excellent bonus scheme
  • Performance based increasing pay structure
  • Pension Scheme







Please note that unless specified, we regret that Oak Tree Recruitment are unable to provide support or sponsorship for Visa's or Work permits or relocation. All candidates must be able to relocate with necessary visa and or permits or hold current right to work in the UK. 

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