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German Speaking Customer Service Advisor

REF: VAC-04981
 

Job Description

German Speaking Customer Service Advisor

A popular gaming company are recruiting for a German speaking Customer Service Advisor to join their team. The company offers excellent training and a rewarding environment with fantastic opportunities for progression. They can also provide a relocation package for non-UK residents.

 

German speaking Customer Service responsibilities:
  • Handle customer calls ensuring a polite, professional telephone manner
  • Assist with various account queries including, payments, login, verification and betting queries
  • Ensure an excellent standard of customer service
  • Respond to customers via Email and Live Chat
 

Requirements:
  • Fluent to Native level in German (written and spoken)
  • Experience in a customer service role
  • Excellent telephone manner
  • An interest in gaming/sports would be advantageous
  • Able to work 5 out of 7 days, various shifts between 7am and midnight (40 hours per week)

Benefits:
  • Relocation package for non-UK residents
  • Full training provided
  • Excellent bonus scheme
  • Performance based increasing pay structure
  • Pension Scheme