+44 (0)20 3008 8636

German Speaking Customer Service Agent

REF: VAC-04940
 

Job Description

German fluency and good customer service is all you need!

£20,267 or £9.74 per hour if temping. Monthly Bonus!

Temp, Tempo to perm, Fixed Term Contracts and Permanent roles available to suit.

 Our client is looking for people who are keen to use their language skills in a professional career and who are ready to hit the ground running and start ASAP over the up and coming weeks. They can offer a great work environment, in a vibrant and dynamic office based near Poole and Bournemouth, South West England. You'll be joining a fast paced, multilingual call centre with an international workforce, so it's a great opportunity to meet people from all walks of life. 

Your role as a Call Centre Agent will be providing Customer Service via telephone, email or an on-line web chat.

Full training is provided but the most important thing is that you'll be using your amazing customer service skills to give top level service over 4 channels - phone, email, chat and social media. 

Key Skills Required for the Role:
  • Excellent written and verbal communication skills in German and English
  • Analytical thinker who likes to solve problems
  • Comfortable with technology and relishes new opportunities 
  • Knowledge of the Android and iOS phones/tablets is helpful, however full training will be provided.

What they can offer in return:
  • Fun and friendly environment
  • Supportive, opportunity driven company-culture
  • Break-out spaces and games room
  • Social events and parties
  • Regular office games and events
  • Out-of-office groups, clubs and activities
  • Incentives and spot prizes
  • Language sharing opportunities 

This is a permanent role with a competitive salary however temporary and fixed term contracts available.

This role is for customer support only so no cold calling and there’s no selling either.

Apply now for immediate consideration. Regular inductions and start dates available!

Candidates must be eligible to work in the UK or hold a valid work permit.