German Speaking Customer Service – Mon-Fri! – Herefordshire
A popular online clothing store are recruiting for German Speakers to join their International Customer Service team in their contact centre near Leominster. The successful candidate will be responsible for handling calls and emails from customers and providing an excellent standard of service. There will be no selling involved and no weekend work!
Handle incoming calls from current customers in German
Assist customers with queries such as delivery times, product info and amendments
Ensure a smooth and efficient standard of service
Respond to customer emails
Translate product info when required from English to German
Must be fluent (written and spoken) in German and English
Knowledge of French language would be beneficial
Experience in a customer service role
Proactive and organised
Mon-Fri day time hours!
No sales or cold calling
25 days annual leave plus bank holidays
A range of staff discounts
Free parking on site
Please note that unless specified, we regret that Oak Tree Recruitment are unable to provide support or sponsorship for Visa's or Work permits or relocation. All candidates must be able to relocate with necessary visa and or permits or hold current right to work in the UK.