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German Speaking Online Customer Support

REF: VAC 04913

Job Description

German Speaking - Permanent Language Job
(Technical Online Assistance)
Enfield, Permanent
26,000 - 30,000 per annum plus benefits

Oaktree recruitment are working with a well established Information Services organisation to help find a new German Speaking Customer Support Specialist to join their team.

The German Speaking Online Customer Support (CAS) provides technical support assistance to internal and external customers. Using various problem solving skills, the CAS identifies solutions, and drives issues to resolution.

The successful candidate will possess the following;

Understanding of supporting online products and/or computers
Fluent in both English and German at a technical level
Strong customer service focus
Problem solver and able to use own initiative
Responsive and quick to learn

Previous Customer Service experience is preferred

Salary and Benefits

£26-30,000 annual salary, depending on experience
Work place pension scheme (after 3 months )
Childcare Vouchers (after successful completion of probation period)

Working Hours
37.5 hours per week worked Monday-Friday 7.5 hours per day.

Please note that all candidates must have the right to work in the UK.