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Italian Speaking Customer Service

REF: VAC-049555
 

Job Description

A leading outsourced Customer Service company are recruiting for Italian Speaking Customer Service Advisors to join their friendly team. The successful candidate will be responsible for handling customer queries related to finance and banking on the phone and via email. This is an excellent opportunity to join a sociable close-knit team and gain some experience in a contact centre environment. The starting salary is £16,000 and will be increased after successful completion of your probation period. 

Key responsibilities:
- Inbound and outbound telephone calls
- Manage emails
- Handle customer queries such as missed payments, billing questions, customer account changes
- Tracking Payments
- Updating the computer systems
- Working to KPIs

Key requirements:
- Fluent in Italian (verbal and written)
- Experience in a Customer Service role
- Clear, concise communication
- Effective listening skills
- Good keyboard typing skills
- Computer literate
- Ability to multi task
- Able to work 1 in 4 Saturdays

Benefits:
- Central location
- Incentive schemes
- Monthly bonuses
- Team socials
- Full training provided

Please note that unless specified, we regret that Oak Tree Recruitment are unable to provide support or sponsorship for Visa's or Work permits or relocation. All candidates must be able to relocate with necessary visa and or permits or hold current right to work in the UK. 

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