Oak Tree Recruitment are proud to be working with one of the UKs fastest growing online Holiday and Travel booking companies.
We are looking for passionate Customer Service Agents to help make a difference to the customers when they're booking holidays! This role is specific to the Nordic / Scandinavian market and you will need to be native level fluent in any of the following languages:Swedish, Finnish, Norwegian or Danish.
You will ideally be able to work in Hammersmith, London or Lancing, Sussex. Opportunity for home working for experienced candidates!
Paying £10 per hour Monday to Friday and £12 per hour at weekends. Due to the nature of the role flexibility with evenings and weekends is essential. Main Responsibilities:
· Assisting customers make new bookings finding holidays that suit their needs and requirements and working to conversation targets.
· Helping customers with all kinds of pre travel queries, including booking amendments and cancellations.
· Managing all pre travel supplier driven queries including flight schedule changes and hotel over bookings.
· Managing in resort issues end to end including all supplier liaison to ensure that they provide an adequate solution for customers.
· Building strong working relationships with internal teams and also with our partners who supply flights, accommodation and transfers. It would be a great bonus if have experience of working within the Travel industry - if you do, opportunity to work from home is available! A passion for Travel, previous customer service experience and native in the any of the required languages along with a friendly personality is all you need. Danish, Swedish, Finnish & Norwegian
Immediate start is available! You must be available and currently residing in UK due to face to face interview process.
Please get in touch with your most up to date CV if you wish to be considered for this role.
We look forward to receiving your application.
(Nordic, Travel, Language Jobs, Holidays, Danish, Finnish, Swedish, Norwegian, Scandinavian