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Dutch Speaking Customer Service

REF: VAC-05089
 

Job Description

Dutch Speaking Customer Service – Mon-Fri! – Herefordshire

A popular online clothing store are recruiting for Dutch Speakers to join their International Customer Service team in their contact centre near Leominster. The successful candidate will be responsible for handling calls and emails from customers and providing an excellent standard of service. There will be no selling involved and no weekend work!

 

Key responsibilities:
  • Respond to customer service calls in Dutch
  • Track delivery information from Couriers
  • Respond to emails
  • Escalate any complaints to the Management team
  • Provide translations
 

Key requirements:

  • Fluent in Dutch to Native level (written and spoken)
  • A good standard of written and spoken English
  • Excellent communication skills
  • Experience in a Customer Service role
 
Benefits: 
  • Close to train station
  • No weekend work
  • Free parking
  • Staff discounts
  • 25 days holiday plus bank holidays


Please note that unless specified, we regret that Oak Tree Recruitment are unable to provide support or sponsorship for Visa's or Work permits or relocation. All candidates must be able to relocate with necessary visa and or permits or hold current right to work in the UK. 

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