German Speaking Customer Service - Mon-Fri! - Herefordshire
A popular online clothing store are recruiting for German Speakers to join their International Customer Service team in their contact centre in Herefordshire. The successful candidate will be responsible for handling calls and emails from Customers and providing an excellent standard of service. There will be no selling involved and no weekend work!
Handle incoming calls from current customers
Assist customers with queries such as delivery times, product info and amendments
Ensure a smooth and efficient standard of service
Respond to customer emails
Translate product info when required from English to German
Must be fluent (written and spoken) in German and English